User Rights Policy

Effective Date: 12 December 2024

Cluebox International BV ("we," "us," or "our") is committed to protecting the privacy and rights of users who submit requests through our website www.cluebox.com. This User Rights Policy outlines your rights regarding the personal data you provide to us through our online forms.

1. Data Collection

When you submit a request through our website form, we may collect the following personal data:

  • Name
  • Company name
  • Email address
  • Phone number
  • Any additional information you choose to provide in your request

2. Use of Personal Data

We use the personal data you provide to:

  • Respond to your inquiries or requests
  • Improve our services and website
  • Communicate with you about our products, services, and promotions, if you have opted in to receive such communications

3. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Your data is stored securely and is only accessible by authorized personnel.

4. User Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data for direct marketing purposes.

5. Exercising Your Rights

To exercise any of your rights, please contact us at:

Cluebox International BV
Kastanjelaan 7
2020 Antwerpen
Belgium
Email: privacy@cluebox.com

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Changes to This Policy

We may update this User Rights Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our website after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this User Rights Policy, please contact us at the address or email provided above.