Privacy Policy

1. Introduction

Welcome to the website of Cluebox International BV, located at Kastanjelaan 7, Antwerpen, 2020, Belgium. Cluebox International BV ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cluebox.com.

2. Information We Collect

We may collect personal information from you in a variety of ways, including:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Technical Data: IP address, browser type, operating system, and other technical information.
• Usage Data: Information about how you use our website, including your interactions and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our website.
• To improve our website and services.
• To communicate with you, including responding to inquiries and providing customer support.
• To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given consent for processing your personal data.
• Contractual Necessity: To fulfill a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: To comply with a legal obligation.
• Legitimate Interests: For our legitimate interests, provided that your interests and fundamental rights do not override those interests.

5. Sharing Your Information

We may share your information with third parties in the following situations:

• With service providers who perform services on our behalf.
• To comply with legal obligations or respond to lawful requests by public authorities.
• To protect and defend our rights and property.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure (right to be forgotten).
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time.

To exercise these rights, please contact us at privacy@cluebox.com.

9. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: