Resources / Guide

What to Do When a Carrier in Your Network Goes Insolvent Mid-Shipment

Finding out that a carrier has become insolvent while your goods are already in their hands is one of the worst ways to learn about it, but it happens often enough to be worth having a plan for, not just a reaction.

The first hour matters more than it feels like it should

The immediate priority is establishing where the shipment physically is and who currently has legal and practical control of it, that's not always the same answer once an insolvency administrator is involved. Contacting the carrier directly is still worth doing, but don't wait on a response before also contacting your own insurer and legal counsel, insolvency proceedings move on their own timeline, not yours.

Why this is harder across borders

If the carrier operates in a different country than you do, you're now dealing with an insolvency process governed by a legal system you may not be familiar with, on a timeline you don't control. This is exactly the scenario where having found out earlier, even a few days earlier, changes what options are still available to you.

The better version of this problem is finding out sooner

None of the steps above are as effective after the fact as simply knowing a carrier's insolvency filing the moment it's published, before a shipment is scheduled with them, not after. Distress Monitor tracks real-time insolvency filings across 21 European countries for the carriers and subcontractors already in your network, so this scenario becomes something you're warned about, not something you discover.

See what Distress Monitor finds in your network

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